Reviews · SELLERS

Nudge once. Reply fast.
Show the truth.

After the order lands, SELLERS sends one polite prompt for a star and a sentence. Replies come back into an inbox you actually read. The aggregate shows on the storefront, unedited.

Sample · placeholder content

The nudge flow

Ask once.
Right after the meal.

Reviews are a thirty-minute window. SELLERS sends the prompt while the food is still on the table, then stops.

  1. 01

    T+0 · order delivered

    Order lands.

    SELLERS marks the order delivered. The customer phone number is on file from checkout, so no chasing email addresses.

    Order #4127Delivered

    1× Smash burger · 1× Loaded fries

  2. 02

    T+30 min · one nudge

    One polite SMS.

    A single message asks for a star rating and an optional sentence. No badge, no points, no second prompt. One ask, one chance.

    SMS · 8:42 pm

    Hi, how was your order tonight? Tap a star to leave a quick review.

  3. 03

    T+receive · ranked back

    Lands in your inbox.

    The reply hits the reviews inbox in SELLERS. Low ratings surface first. Five-stars roll into the storefront aggregate automatically.

    J.5★Brilliant.
    M.2★Order was missing fries.

Reply view

Reply in the room.
Before they tell two friends.

Low ratings surface first. The reply you write threads back to the same SMS: the customer reads it on the phone they already have open. Dwell time is on the card so you can see what slipped.

  • T+4mMedian operator reply time on SELLERS-fielded reviews.
  • 1-tapRefund or comp from the same card: no second app, no manager override screen.
  • AutoFive-stars roll into the storefront aggregate. You don't curate; you respond.

Reviews · inbox

1 needs reply
M.Loaded friesdwell · 2m

Order was missing fries. Burger was fine.

You · replied 4m

Apologies. We refunded the fries side just now. The burger should have shipped with them. Next order on us.

@customer_47Wings: Korean BBQdwell · 11m

Wings perfect tonight.

S.Smash burgerdwell · 6m

Repeat order: 4th time this month.

yourname.takeover.shop

Aggregate rating

4.7/ 5

847 reviews · last 90 days

  • 5★
    612
  • 4★
    168
  • 3★
    41
  • 2★
    18
  • 1★
    8

On the storefront

The number is the number.
Unedited.

Aggregate rating, count, and the breakdown by stars. Lands on the storefront the moment a review is left: no moderation queue, no hidden one-stars.

  • Customer sees what other customers said before they pay.
  • Schema.org markup ships so search engines pick the rating up.
  • No third-party widget tax. The data is yours.

Free to start · no card required

Own the review.
Own the reply.

One nudge, one inbox, one number on the storefront. No third-party widget skimming the signal.