Smash burger
Brilliant.
After the order lands, SELLERS sends one polite prompt for a star and a sentence. Replies come back into an inbox you actually read. The aggregate shows on the storefront, unedited.
Sample · placeholder content
The nudge flow
Reviews are a thirty-minute window. SELLERS sends the prompt while the food is still on the table — then stops.
T+0 · order delivered
SELLERS marks the order delivered. The customer phone number is on file from checkout — no chasing email addresses.
1× Smash burger · 1× Loaded fries
T+30 min · one nudge
A single message asks for a star rating and an optional sentence. No badge, no points, no second prompt. One ask, one chance.
SMS · 8:42 pm
Hi — how was your order tonight? Tap a star to leave a quick review.
T+receive · ranked back
The reply hits the reviews inbox in SELLERS. Low ratings surface first. Five-stars roll into the storefront aggregate automatically.
Reply view
Low ratings surface first. The reply you write threads back to the same SMS — the customer reads it on the phone they already have open. Dwell time is on the card so you can see what slipped.
Reviews · inbox
1 needs replyOrder was missing fries. Burger was fine.
You · replied 4m
Apologies — refunded the fries side just now. The burger should have shipped with them. Next order on us.
Wings perfect tonight.
Repeat order — 4th time this month.
yourname.takeover.shop
Aggregate rating
847 reviews · last 90 days
On the storefront
Aggregate rating, count, and the breakdown by stars. Lands on the storefront the moment a review is left — no moderation queue, no hidden one-stars.
Free to start · no card required
One nudge, one inbox, one number on the storefront. No third-party widget skimming the signal.